how can freelance translators work less hours and produce more.

Freelance Translators: Be More Productive by Working Less

What do Charles Darwin, Ernest Hemingway and Gabriel García Márquez all have in common? They worked fewer than five hours a day. These geniuses weren’t lazy, they were efficient.

Being a freelance translator with a flexible schedule and all that “freedom” sounds like a dream job but when you actually dive into freelancing, you realize that it’s a challenging career path. You need to stay organized without being fooled by the flexible hours and the apparent free time that freelancers enjoy.

As strange as it may seem, the answer to an increase in productivity isn’t working long hours. Scientific research shows that people who work 35 hours per week are half as productive as those working 20 hours per week. And this isn’t just true for freelancers, companies are starting to reduce employee work hours and, in the near future, the 40-hour workweek will probably be a thing of the past.

One study from the UK even shows that the average employee works about three hours per day and spends the rest of their time on the internet, eating, socializing, or searching for new jobs.

Why will working fewer hours increase your productivity?

Have you ever wondered why you can accomplish more when your time is limited? The answer is that when you have a whole day to finish a job, you tend to just procrastinate or work slowly.

Deep Work versus Shallow Work

This is a concept taken from Cal Newport’s book Deep Work.

Shallow Work is the easiest work to do though it isn’t the most productive. It involves those tasks that can be accomplished while being distracted, like writing emails, participating in online discussions and other routine responsibilities. While these tasks are important, you should try to avoid investing too much time in them as doing so will reduce your ability to perform what Newport calls Deep Work.

Deep Work includes tasks that require a lot of energy and concentration. They push cognitive skills to their limit and should be performed free from distractions. If you’re a freelance translator, Deep Work not only clearly relates to translating and proofreading but it is also needed in finding new clients, searching for new jobs and conducting any additional marketing efforts.

Fixed-schedule productivity

We live in a world that’s full of distractions and there’s nothing better for beating distraction than sticking to a plan. If you don’t have a schedule, it’s highly likely that you’ll go through the day jumping from task to task without accomplishing what you had planned. Don’t let chaos dominate your working life!

The best way of staying focused is to have strict periods of time scheduled for your work. This can be accomplished by planning your day in advance and setting goals and deadlines.

One way of doing this is segmenting your day and assigning how much time you’re going to dedicate to each activity. Once you have a strict plan, you’ll be amazed by how you can adapt your day to cope with unplanned activities. Say a client requests an urgent translation to be delivered within two hours, once you finish the translation you’ll have a clear idea of what you need to accomplish next. There are even browser extensions that can help you to keep track of time.

Find the right place to work

Determining the best place to work is an entirely personal decision.

Some people like working in a noisy environment and others need total silence to keep focused. Some people rely on a quiet home office while others prefer co-working spaces.

Whatever you choose, you need to be honest with yourself: the place should be free of distractions. It isn’t worth going to that coffee shop around the corner that serves the best cappuccino if it’s a place where you find yourself getting easily distracted.

You could even have multiple spaces depending on what you need to accomplish. You could always apply for new jobs in a café while working in a very quiet environment for your actual translation work.

Before you start working, make sure that you have everything you need with you:  notepads, pens, dictionaries, highlighters, and even your snacks, a bottle of water or a coffee. When doing your translations, have your glossaries and reference websites and documents open on your computer.

Be unavailable

There hasn’t been a time in history when people have been more reachable than today. This constant contact is like poison for concentration.

It’s essential that you keep a distance from social media when doing Deep Work. An exception to this rule is if you use your social media accounts for your work but you should also include your “social media time” in your schedule. Always carefully consider what the benefits are of being connected to Facebook, LinkedIn or whatever channel you use.

The same is true with WhatsApp; silence all groups and even that friend of yours who sends you a message every ten minutes. You should also tell your family that they should only contact you in the case of an emergency during your working hours.

Schedule your distraction time

There’s nothing wrong with allocating time for being distracted and it can even help you be more focused on your job.

Give yourself a block of time when distractions are allowed. This includes replying to your WhatsApp messages, browsing the web and your social media accounts, whatever takes your mind off work.

Keep in mind that if the objective is to work less while accomplishing more, you shouldn’t allow yourself too much time for your “distraction time”.

While the tips above may seem quite strict, think of all the free time you’ll have if you improve your focus and develop Deep Work habits.

Getting started can be hard but even if you only adopt some of the recommended habits, you’ll definitely boost your productivity.

 

Translation Industry Events. November, December 2018

Translation Events – November and December 2018

November 13-15

tcworld 2018 – tekomStuttgart, Germany

November 15-16

Translating and the Computer 40 (TC40). AsLing. London, UK

November 16-17

Discuss Interpreting (ISIT). Arcueil, France

November 15

TAPICC: Translation API Class and Cases. The International Multilingual User Group (IMUG). San Jose, California, USA

Noviembre 16-18

5.º Congreso Internacional de Correctores de Textos en Español. Colonia del Sacramento, Uruguay

November 17-18

PROFT 2018. 7th Translation, Interpretation, and Accessibility Symposium. São Paulo, Brazil 

November 16-18

EXPOLINGUA Berlin. CWE GmbH. Berlin, Germany

November 17-18

Canary Translators Conference. The Biz Muses. Las Palmas de Gran Canaria, Spain

November 19-20

TAC Conference 2018. Translators Association of China, Beijing, China

November 21-23

Nordic Translation Industry Forum. Anne-Marie Colliander Lind, Cecilia Enbäck. Oslo, Norway

November 22-23

Tools and Methods for Corpus-Based Translation Science. TransBank. Innsbruck, Austria

November 28-30

Translation and Cultural Sustainability: Foundations, Fundamentals and Applications. University of Salamanca, Salamanca, Spain

November 29-30

Cologne Conference on Translation, Interpreting and Technical Documentation. TH Köln – University of Applied Sciences. Cologne, Germany

December 5-7

XI Simposio Internacional sobre la Traducción, la Terminología y la Interpretación Cuba-Québec. Varadero, Cuba

December 6-7

ND Focus – Elia’s focus on Sales & Marketing. Elia (European Language Industry Association). Malaga, Spain

December 8-10

Sanskrit and Other Indian Languages – Technology JNU, Bhartiya Bhasha Manch. New Delhi, India

 

Should you choose a proofreading or editing service?

Proofreading vs. Editing: Which Should I Choose?

Proofreading and editing are often considered to be interchangeable terms but they are definitely not. Many clients that contact us for the first time are unaware of the differences between the two and unsure of which service they need.

In this post, we help clients and translators understand the differences between proofreading and editing. We also discuss costs and provide recommendations on which type of service a typical client contacting a translation agency usually needs.

What Is Proofreading?

By definition, proofreading involves a surface-level check and it should be done in the final stages of a document’s preparation. Although it is less comprehensive than editing, it still plays a vital role in the writing or translation process. Proofreading involves scanning for errors in grammar, punctuation, spelling, and syntax. A proofreader also focuses on checking the layout, making sure that the final draft is free of formatting and typographical errors. Although a professional proofreader might do light editing, they do not fulfill the role of an editor and, if they come across too many errors, they might return the document for further editing.

What Is Editing?

Editing requires a more in-depth review than proofreading. It involves a detailed examination of a document, including implementing changes that improve the text’s overall style and flow. An editor is typically either an expert on the subject matter handled in the document or has excellent research skills. This is due to editors also needing to check the terminology and facts in a document, highlighting discrepancies and asking any questions they may have to the writer or translator. The editing process also includes correcting any grammar, spelling, or punctuation errors.

Editing and Proofreading Costs

Editing and proofreading services are charged per hour or per word. At least 20% of a regular per word translation rate is usually charged for monolingual proofreading and up to 75% for bilingual editing (comparing the translation with the source text). The price depends on the quality of the document and how much research needs to be done. If few corrections are needed, the proofreader or editor may charge per hour, calculating the time it takes to complete the task.

Which Service Is Best for You?

When working with translations, proofreading is essential. Even though a translator may proofread their own work, a second pair of eyes is needed to deliver a high-quality translation that’s free of errors. If you hire a translation agency, the proofreading service is typically included in their price.

The document itself, its purpose, and its level of importance can influence whether you should choose a proofreading or editing service. If the author of the text is not a confident writer, native speaker or is unsure of the terminology they have used, an editing service is more appropriate. The same is true when multiple authors have contributed to writing a text and consistency is needed. Proofreading should be chosen if you only need a document that’s free of mistakes rather than improving the quality of the writing. If you have any doubts about which service is best for your needs, at Transpanish we can offer you free advice.

Final Recommendations

While you might think it’s simpler and less costly to ask a friend or colleague to review your document, professional proofreaders and editors have a firm understanding of the nuances of the language your text is written in and are prepared to identify and eliminate any spelling and grammatical errors, as well as any inconsistencies in terminology or formatting. Proofreading and editing is what they do for a living and they have an eagle eye for mistakes than an average reader would overlook.

Last but not least, don’t send a document translated by a machine translator for proofreading and editing. These documents almost always need to be retranslated and, as a result, the translator will charge their standard translation rate.

Translation Facts

Ten Translation Facts for International Translation Day

30 September is International Translation Day, held on the feast day of the patron saint of translation St. Jerome. Getting into the spirit of things, this article celebrates International Translation Day by exploring some of the most intriguing translation tidbits.

  1. The Patron Saint of Translation Made a Monumental Error

From 382, St. Jerome spent 23 years of his life translating the Bible into Latin. Proficient in Greek and Latin, St. Jerome moved to Jerusalem and developed his grasp of Hebrew to translate the Bible from the original Hebrew source. However, even saints make mistakes, with St. Jerome mistakenly translating the Hebrew for radiance as horns, leading to many images of Moses subsequently showing him with horns.

  1. One Translation Error Left a Man Paralyzed and Cost $71 million

In 1980, Cuban-American baseball star Willie Ramirez was rushed to hospital after having severe headaches and slipping in and out of consciousness, with worried family members believing he may have food poisoning. Due to a staff mistranslation, the hospital believed that the Cuban Spanish term intoxicado meant intoxicated and treated Ramirez for a drug overdose, while overlooking a haemmorage that left him paralyzed and the hospital then having to settle a lawsuit for $71 million. You can read more information about this incident here.

  1. The Jehovah’s Witness Website Is Available in More Languages than the Bible

While the Bible is indeed the most translated book in the world, available in more than 500 languages, this Jehovah’s Witness website is available in more than 600, including Congolese sign language and several dialects of Swahili and Thai. Harry Potter, in contrast, is available in just over 70.

  1. Google Translate Reads Mystery Novels to Learn

While there have been attempts to develop machine translation since the 1940s, machines are still a way off from being able to replace humans. Google Translate is probably the best-known machine translation tool with often funny and frustrating results. The software learns by reading vast amounts of translated materials and finding patterns. This material includes UN and EU documents and also large amounts of mystery novels.

  1. There’s a Good Reason Why Google Is So Fond of Mystery

The most translated author of all time is Agatha Christie, not surprising when you remember that the English writer behind Poirot and Miss Marple is also the best-selling author of all time. Following Christie is the French science-fiction pioneer Jules Verne and then the great bard William Shakespeare.

  1. The Leading Target Language on UNESCO’s Database for Book Translations Is German

On UNESCO’s Index Translatorium book translation database, out of 7,000 languages, German is the leading target language, followed by French, Japanese, Spanish, and English. In regard to source translation languages, English is the world leader, followed by French, German, Russian, and Italian.

  1. As the World Gets Smaller, the Translation Industry is Growing

Recent estimates show that the translation industry is estimated to be worth $40 billion with around 330,000 translators working around the world. It is predicted to grow to $45 billion in value by 2020.

  1. The First President of Tanzania Translated Shakespeare into Swahili

While many writers like Javier Marías, Haruki Murakami and Vladimir Nabokov have translated English works into their own languages, surprisingly, the controversial Tanzanian president Julius Nyerere has also done so, translating Shakespeare’s works into Swahili.

  1. Translation Is Thousands of Years Old

The first known translation is of the Sumerian epic The Epic of Gilgamesh, dating back to around 2100 BCE. As language itself is much older than writing, by about 195,000 years, it is likely that interpreting also long predates translation.

  1. A Mistranslation Caused Widespread Panic About Nuclear War

In 1956, Soviet premier Nikita Khrushchev told Western dignitaries at a conference “We will bury you”. This was taken to mean that the USSR intended to destroy the West, leading to a diplomatic crisis in the height of the Cold War. It’s events like this that show the importance of cultural context in translation. Khrushchev was actually making a Marxist reference to the saying “The proletariat is the undertaker of capitalism”, which his interpreter assumed the dignitaries would get. They didn’t.

How Millennials are Changing the English Language

How Millennials Are Changing the English Language

For as long as language has existed, it has changed, morphed, and warped as the world and people’s references around them have changed. It is no surprise that, with changing references and realities symbolized by new generations, the youth of each generation changes language and makes it their own. Language, of course, is for communication and in this world that is more open than ever, where people can communicate their ideas and observations easier than ever before, it has adapted to reflect that.

Language Inevitably Changes

While linguistic change is certain, another thing that’s never too far behind it is people complaining about these changes, be they speakers of Japanese, Welsh, or English. Despite the calls of some that millennial innovation in the English language is nonsensical or even something for ridicule, the fact remains that formal written English is relatively unchanged from a couple of centuries ago, which is why readers can still enjoy Dickens a lot easier than they can Chaucer or Beowulf. It is slang that most often changes, and written slang is now more visible than ever before.

New Slang

So what changes are we seeing in the English language with the millennial generation? The changes that are most often referenced are the introduction of slang words and phrases. These include the now widespread use in English of terms like “woke” (meaning socially aware), “lit” (meaning fun) and “low key” (meaning subtle), all English words now given different meanings. However, these changes are really just slang, not any radical change to the language, and by the time that I’ve finished writing this article, they may well have become dated. For every slang word like “cool” and “ogle” that enters the English vernacular, there’s many like “radical” or “tubular” that don’t and fall by the wayside becoming painfully dated.

The Impact of Social Media

While there are indeed many unremarkable words like “thirsty” (meaning desperate) and “shook” (meaning shaken) that have become commonplace, what’s different about millennial slang is the development of terms related to social media. As technology develops and becomes the mainstream, language evolves alongside it to reflect people’s interactions with it. An earlier example of this is the introduction of the word “spam” to refer to unwanted emails, now an everyday term. Considering this, it’s no surprise that phrases reflecting the modern online world have become popular. Good examples of this include people simply stating “RT”, meaning retweet in reference to Twitter, discussions over people “trolling” others (meaning to deliberately provoke someone online, although it’s also now used offline) and even discussions over “snap traps” (meaning sending a Snapchat to someone you suspect is screening your messages to see if they open it, thus falling into your “trap”).

Innovation Beyond Words

It’s not just the words that are changing in meaning, but punctuation too. Arguably. The. Most. Noticeable. Example. Of. This. Is. Typing. Like. This. For. Emphasis (as if someone is saying it with great certainty). Question marks and exclamation marks are also sometimes used on their own in messages to indicate confusion or surprise, and of course, the hashtag has entered the mainstream and can be used in casual writing to indicate a theme. As people are able to talk more online, they are adapting language to suit their needs and the emergence of style guides relating to this casual style of writing have emerged. One example of this is Buzzfeed, who state that emojis should appear before periods. In fact, the Netflix comedy series American Vandal jokingly highlighted how strange it was for people to use them after periods, reflecting the introduction of punctuation norms for novel English language concepts.

In short, standard English hasn’t really much changed outside of the widespread preference for gender-neutral language and an increasing lack of fussiness over the passive voice. However, aside from an unsurprising introduction of new slang terms, what we are seeing is the emergence and flourishing of the online environment and the use of language to reflect it.

 

Translation Industry Events

Translation Industry Events – September 2018

September 3-7

3rd International Translation Technology Summer School. KU Leuven. Antwerp, Belgium

September 3-8

MT Marathon 2018. Institute of Formal and Applied Linguistics, Charles University. Prague, Czech Republic

September 4-7

Content Marketing World. Content Marketing Institute. Cleveland, Ohio, USA

September 10-12

42nd Internationalization & Unicode Conference (IUC42) Object Management Group. Santa Clara, California, USA

September 12

Global Ready Bootcamp – San Francisco. Smartling. San Francisco, California, USA

September 13-14

ND Focus – Elia’s focus on Project Management. Elia (European Language Industry Association). Porto, Portugal

September 15

SLAM! Scandinavian Language Association. Malmö, Sweden

September 17-18

XTM LIVE. XTM International. Boston, Massachusetts, USA

Global Ready Bootcamp – New York City. Smartling. New York City, NY, USA

September 20-22

ATC Language Industry Summit 2018. Association of Translation Companies. Cardiff, UK

September 20

The Language Services Industry Today. The International Multilingual User Group (IMUG). San Jose, California, USA

September 24-26

National Identity in Translation. Ivan Franko National University of Lviv, University of Rzeszów. Lviv, Ukraine

September 25-26

International Translation Day 2018. ProZ. Online

September 25-27

Technical Communication UK. Institute of Scientific and Technical Communicators (ISTC). Daventry, Northamptonshire, UK

September 26-28

eLearning Africa 2018. ICWE GmbH, Rwanda Convention Bureau. Rwanda

September 26-27

NORDIC TechKomm 2018. tcworld. Copenhagen, Denmark

September 27-28

International Migration and Communication Congress. Translation Studies Department, Sakarya University. Sakarya, Turkey

September 28-29

Fit-For-Market Translator and Interpreter Training in a Digital Age. Centre for Interpreter and Translator Training of the BME. Budapest, Hungary

September 29-30

IAPTI 2018. International Association of Professional Translators and Interpreters. Valencia, Spain

 

Gender-Neutral Language in English

Guide to Translating with Inclusive Gender-Neutral Language in English

While English doesn’t tend to gender its nouns, in contrast to many other languages like Spanish (which has its own approaches to inclusivity, see this article in Spanish), gender still subconsciously plays a key role in the language. From mankind to kingdom, countless words in the English language are charged with gender associations without speakers often meaning to make any sort of comment by doing so, a fact that translators should consider in their work.

The issue here is not related to the intended meanings of the words, but the often-discriminatory histories and ideas they reflect, risking leaving some feel left out of the human story. As the world becomes more inclusive and open-minded, its languages – metaphors for inclusivity, adaptability, and communication – evolve too, promoting gender-neutral language.

Why Use Gender-Neutral Language?

When gender-neutral language is discussed, transgender and non-binary issues follow soon after, which is perfectly understandable considering the growing awareness of these people and the struggles they face. However, gender-neutral language isn’t just a matter of including transgender and non-binary people, it’s about including everyone.

A great example of the potential usefulness of gender-neutral language is when you’re unsure of whether someone you’re translating material about is male, female, or non-binary, or perhaps from a culture with naming conventions you don’t understand. Using gender-neutral pronouns like they/them/their here is a major advantage of the English language that not only covers all possible bases but protects both you and the addressee from potentially awkward situations.

A Cultural Shift

It’s not just about pronouns. Gendered language and its role in the English language can be seen everywhere. Consider the words of Star Trek’s Captain Kirk “Where no man has gone before” in contrast to Jean-Luc Picard’s “Where no one has gone before” some decades later. The implication shifted from that this was man’s adventure, to everyone’s adventure. Language changed in Star Trek, reflecting changes in society – changes that are still happening today and that translators should bear in mind when trying to be inclusive.

How to Approach Gender-Neutral Language

Contrary to popular myth, the English language has had a gender-neutral alternative to he and she for centuries, making gender neutrality relatively easy. While there are pronouns that some non-binary and trans people may favor and that are polite to use if they make them known, the simple gender-neutral singular they/their/them pronouns have been used by everyone from Chaucer to Shakespeare and are absolutely not exclusively used for plurals. English has great built-in gender-neutral options that should be used if there is ambiguity or when gender is not important.

SIngular They - AlternativesEnglish Makes It Easy

While many languages insist on marking a difference between male and female doctors, lawyers and so on, English generally doesn’t and makes gender-neutral terms easy and natural to use. If there are gendered terms like businessman or policewoman, then this can be changed to businessperson or police officer. Other quick tips include “humanity” over “mankind”, “everyone” over “ladies and gentlemen” and “Good morning/afternoon” over “Dear Mr./Ms.”. The choice of vocabulary in the English language is vast and there’s almost always a natural gender-neutral option if you consult your thesaurus.

Inclusivity Is Key

This isn’t saying that gendered terms should never be used in translations. That would sound unnatural and they have to be used sometimes. The point is to encourage inclusivity through language as translators whenever the gender is an unimportant factor in a piece. There’s an argument to be made that language, along with history, has sided toward the role of males and overlooked females. But we are now at a point with greater inclusivity than ever before so it’s important to consider the role of language as it evolves to become more inclusive alongside us.

Boost productivity - Translators

Essential Concentration Tips for Freelance Translators

With advances in technology, more and more translators are taking the leap into freelancing, and while working at home offers both more professional and personal freedom, it can sometimes feel akin to working in a theme park filled with distractions just waiting to take you away. As translation is such an intellectually intensive field, concentration and focus are essential – even a tiny mistake could have potentially disastrous consequences for your clients. While a loss of focus may at times seem inevitable, these strategies will help you to stay alert and deliver the high-quality translations your clients deserve.

Free Yourself from Distractions

When you’re working on a project, close any possible distractions that may be open, only leaving essential translation websites open instead. If you don’t trust yourself, consider using a service like FocusMe, which takes away distractions for you. In the same way, if you find yourself getting distracted by your phone or tablet, leave it in another room and only check it during breaks. This brings us to our next point.

Allow Yourself to Take Breaks

It’s human nature to get distracted and to find your mind wandering, and while some lucky translators may be able to just power through this, others can’t and find themselves drawn into a spiral of procrastination. The important thing here is to understand that this is a natural human response and not something to feel guilty about – you’re not at school anymore. Instead, recognize it professionally and plan around it.

One great technique is regulating your working day by using breaks as a reward, with one famous example being the Pomodoro Technique. With this, work solidly on your project for 25 minutes and then take a 5-minute break to unwind. This not only helps to alleviate guilt but keeps your mind active too. Another good idea for a break is to tidy up your workspace: a cluttered environment is a cluttered mind after all.

Take a Nap

If you find yourself getting tired, consider taking a quick power nap for around 15 minutes. This should also help you feel more alert, but make sure to set plenty of alarms. Whether you’re having a nap, a coffee or a quick check of your favorite websites, make sure to take regular breaks to avoid being overly stressed out: otherwise, both you and the quality of your work will suffer.

Plan Ahead

Work-related stress and anxiety can affect your concentration and, therefore, the quality of your translations. Thankfully, it’s easy to remedy this through simple planning. Either the night before or every morning, create a list of tasks you can complete within a reasonable timeframe in the working day. This helps you not only to be less overwhelmed in busy periods but also makes sure you stick to deadlines and keep your translation clients happy.

Respect Your Body

This goes for anyone who works on a computer, whether freelance or not. Make sure you’re sat with good posture and that your screen isn’t too bright. This will help avoid back pain and headaches that could potentially affect your concentration. Consider investing in ergonomic mousepads and keyboards to prevent common injuries, and don’t forget to get up and stretch every now and then – people aren’t designed to sit in one position for hours a day.

Recognize the Importance of Your Work

The key is to understand how you work best. If you know you’re prone to procrastination, it’s your responsibility to adapt the way you work to make sure you keep your clients happy. It’s natural to get stuck in a rut sometimes but remember that you’re providing a very valuable service and what may seem like a dull project to you may mean the world to your clients.

Ways to save money on translation services

Ways to save money on translation services

Professional translations are often thought of as being extremely expensive, but this needn’t always be the case. Whether a translation is expensive or not is entirely subjective. The best way to save money on translation services is to have a good understanding of the translation process. This article is here to help with important tips and background information to help you reduce the costs for your next translation project while maintaining a high level of quality.

Understanding how translators charge for their services

If you understand how translators determine their fees, you’ll have the tools you need to cut costs. Each translation project requires a different approach but I’d hesitate to hire a company that asks you to upload a document, charging you a flat price without even looking at the file.

Translations are usually quoted on a per word basis, but some translators also quote per hour or per page. So, which of these options is better for your wallet? A translator that charges per hour isn’t necessarily more expensive but the best way to know what you’ll be paying is to be charged per word in the source document. Several factors affect a translation quote such as the subject matter, the file format, the delivery date, and the language pair.

Tips to reduce translation costs

Plan ahead

If you’ve decided to have content translated, be sure that your project is well organized and that you have a clear idea of what you need. Ask yourself questions like “who’s my target audience?” “how much am I willing to pay?” and “how soon do I need the translation back?” Remember that translations take time; a translator can usually translate around 2000 words per day. Don’t leave it to the last minute or you’ll end up paying an extra fee for an urgent translation.

Be sure your material is ready for translation

As mentioned above, translation agencies and translators take several variables into account to price their services. A text that’s full of mistakes and isn’t clear and concise will be more difficult to translate and, therefore, more expensive. You should also ensure that the document you send for a quote has been completed and reviewed. Last-minute changes add both cost and time to the budget.

Consider the Format

When you send a document for translation, you should always consider how long it will take the translation agency to format the document. Is it a plain Word document, a PowerPoint with complex formatting, or an InDesign file? If you’ve got someone at your company in charge of desktop publishing, be sure to advise the translator that you’ll take care of the formatting. Converting PDFs to Word documents can also take a huge amount of time. Remember: the simpler the format, the less you’ll have to pay.

Provide reference material

If you’ve already had some material translated before and you were satisfied with the results, be sure to provide all the references and glossaries (if you have them) to the translator beforehand. This is especially significant for technical translations or specialized industries. If your translation provider knows that they’ll have this material, the cost will be lower and, more importantly, the target documents will be consistent with your previous translations.

Take advantage of technology

Most translation agencies use computer-assisted translation (CAT) tools that ensure quality and consistency, while also reducing costs. A CAT tool runs on a translation memory, which stores your translations in a database and helps you reuse them. Using these tools are of paramount importance for large projects where you need to save time and money whilst maintaining a high level of quality.

Centralize your project

Centralizing your translation process to one vendor will be more cost-effective. If your documents need to be formatted, you should look for a translation agency that provides desktop publishing so that you don’t end up buying the two services separately. Always remember to check if the translation is going to be proofread by a second translator unless someone from your company is a native speaker of the target language and has the required knowledge to review the translations.

Look for offers and discounts

Many translation agencies offer discounts depending on the volume. If you’ll be needing translation services on a monthly basis, it’s worth saying so to the translation agency to see what they can offer you.

Be aware of quality

Last but not least, when choosing a translation agency or freelance translator, do not just focus on the price. Get as much information as possible from the translation provider so you can make an educated decision. Using machine translators such as Google Translate or translators that charge ridiculously low rates will have a negative impact on your company; cost-cutting measures should never steer your focus from quality.

 

Talented Translators

Strategies to Retain Talented Translators

In a previous post, we mentioned what freelance translators should do to keep their translation clients happy, but what about the translators’ expectations?

As organizations become increasingly reliant on contractors and freelancers, they need to consider how to attract and retain them. Many clients think that because their translation projects are only temporary, there isn’t much point bothering to retain a translator. But if you’ve decided to collaborate with a translator on a contractual basis, remember that it needs to be a harmonious relationship. Making sure that you get your message across clearly and accurately is essential for both the client and the translator.

Below are some crucial points that you should bear in mind to keep your freelance translator or contractor happy.

Communicate clearly

If you work with a translator remotely, you’ll want to make sure that you communicate your needs and expectations clearly from the start. This will prevent confusion and save you time. Remember that freelance translators or contractors are not part of your organization and need relevant information to deliver a quality translation.

The clearer your instructions, the more likely the translator will continue accepting jobs from you.  They will also feel like a part of your team and will be motivated to give you their best.

Be responsive

In communication, responsiveness is essential. Many issues can arise in a translation project: a term may need clarification, there may be parts missing, documents may not open correctly, and so on. Efficient translators like to work with companies that respond to their queries and address issues in a timely fashion. That email you are not answering might cause delays in your translation or in other projects of the translator.

Quality checks and revisions should be done by native speakers

There’s nothing more annoying for a translator than receiving corrections full of grammatical errors and spelling mistakes. If you have someone from your company review the delivered translation, make sure that the person proofreading it is both an expert in the subject matter and a native speaker of the target language (the translation language). It will be a waste of time for both you and the translator if the documents keep coming and going with bad corrections and the translator constantly explaining why the translation is correct.

Provide feedback

Feedback is a crucial part of the translation process. Honest reviews can provide a way to identify weaknesses and strengths which will, in return, make future projects run more smoothly. In addition, with your feedback and corrections, glossaries can be improved, and the translator can find the right tone for your message. If you’re looking for a long-term relationship with a translator, you shouldn’t keep your thoughts on the translation to yourself. That being said, feedback should be fair. If you only point out what’s wrong or provide harsh feedback, it might lead to negative results. The translator might think that they aren’t suitable for the job or lose confidence in what they’re doing. Moreover, in the case of translation agencies, if a project manager reads negative feedback, they may decide to hire another translator, making it a bad decision for your project.

Be patient and respect deadlines

Meeting deadlines is a cornerstone of a successful translator. Once your translation project scope has been analyzed properly, the translator will provide you with a quote with basic information, including the deadline. If you have a strict deadline, you must be crystal clear about the date and time you need the translation back. Be aware that while translators have to respect deadlines, so do you. If it’s 10.15 AM and the translation needs to be delivered by 11 AM, refrain from contacting the translator asking whether the translation is ready yet. Those 45 minutes could be crucial for the translator. They could be doing the final check of the translation or polishing the text before delivery. If you insist on asking “is it ready yet?”, you could be distracting them and cause mistakes.

Pay on time

Just like a traditional employee, freelance translators and contractors need to receive their money on schedule. Late payments will not only make translators unhappy but can also give you a bad reputation. If you’re having unexpected problems and need to delay a payment, be up-front about the reasons and communicate them to the translator. Most will understand, especially so if this isn’t something that happens frequently. The same as deadlines, payment terms should be agreed upon before beginning a project.

Hiring a freelance translator or contractor can be a win-win situation as you avoid overhead costs like insurance, sick time, paid vacations and a fixed monthly salary. When you find the best talent that aligns with your business needs, you should do your best to retain them. If you think of your translators as part of your team and provide clear information, consistent work and pay fair rates on time, you will be able to count on highly skilled translators who will help you make your business flourish.

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