Tag Archive for 'translators'

Facebook’s Newest Machine Translation Tool Falls Flat

Just in case you need more proof that most machine translation tools don’t quite cut the mustard, the latest attempt by social media giant Facebook to incorporate machine translation (MT) into its platform fails miserably with most languages.

In an effort to help pages connect better with their fan base—often found scattered across the globe—Facebook recently introduced machine translation, powered by Bing. With just one click, users can get an automatic translation of status updates and comments. Facebook plans to roll out this feature to all profiles (not just pages) in the near future.

There’s just one problem: most of the translations are unintelligible. Posts on social media sites like Twitter and Facebook are rife with slang, and Bing’s machine translation tool simply isn’t up to task. An analysis of Bing’s performance by the site Lexiophiles shows that Bing only gets it right about 50% of the time, leaving users confused and, at worst, possibly misled by faulty translations. Interestingly, out of the ten languages tested, posts translated from Spanish to English fared worst of all, with less than 10% of the rendered text considered intelligible.

For greater accuracy, Facebook will also be implementing a feature that allows bilingual users to offer an alternative translation. If other users endorse the accuracy of the crowdsourced translation, it will take the place of Bing’s original translation the next time the “Translate” option is clicked. Page administrators will be able to manage crowdsourced translations through a “manage translations” link below the posts on pages they control.

One of the great arguments in favor of MT has always been that it can at least offer users a gist of the conversation when no other means of translation is available. It seems that, at least for now, Bing’s tool doesn’t even offer that to Facebook’s users.

Should Translators Work for Free?

Everyone knows you can’t get something for nothing…or can you? These days, it seems that many big name Internet properties, particularly those involved in social media, are trying their darnedest to get users to contribute their knowledge and expertise with no promise of remuneration, a practice commonly referred to as crowdsourcing. But as a professional translator, should you offer your services for free? Are there situations where it’s worthwhile to work without expectation of payment?

Translators devote significant amounts of time and effort to research terms, compile glossaries, and craft the language of their translations, and most are adamant about being paid a fair wage for what they do. Many translation professionals see crowdsourcing and the like as exploitation, preferring to work on personal projects or other endeavors if they have extra time on their hands.

Although not alone in the hunt for unpaid volunteers, the social network LinkedIn really managed to ruffle a few feathers two years ago when it asked members who are professional translators if they’d be willing to translate the site “for fun” or in exchange for nothing more than a profile badge. This move generated a great deal of controversy, with members noting that such requests devalue the translation profession—a vocation that already struggles for recognition.

Others argue that if one is keen on working for free, it’s best to do so for a non-profit. Translating for a non-profit organization can help translation students or recently graduated translators gain experience and build their resumes, all while working for a good cause. Many seasoned translators volunteer their time or charge a reduced rate as a means of giving something back to the community.

There are, however, certain instances in which it may be beneficial for linguists to donate their time and skill to profit-making ventures. For newly minted translators looking to build a name for themselves and get their foot in the door, collaborating with large websites may prove worthwhile.

For example, in May 2010, TermWiki was launched. The site encourages users to contribute translations with the goal of “collecting every single term in every single language, to be made freely available to the world.” In addition, the site’s “My Glossary” feature allows users to build glossaries for sharing with friends and colleagues.

The advantage for translators looking to gain a bit of name recognition is that TermWiki links the users’ names, the companies they represent, and their professional details to each entry submitted to the site. The company promises exposure to participating users as their contributions rise to the top in the search engines.

For experienced translators with limited free time, these types of projects are not terribly sensible from a business standpoint. Whether one enjoys participating on a personal level is another matter altogether; however, it’s wise for professionals of any stripe to think twice before offering their services free of charge.

Translated Literature Reveals Cultural Similarities

Americans notoriously read very little in the way of foreign literature. With translations representing a paltry 3 to 5 percent of books being published annually in the United States, authors and translators alike are crying out for more fiction to be translated. Intellectuals argue that exposure to writing by foreign authors will help us to bridge gaps of understanding and bring us out of our cocoon of cultural isolation.

After reading a collection of short stories by various European authors, writer and translator Tim Parks observes that he is “struck by how familiar these voices are, how reassuringly similar in outlook to one another and ourselves.” The elements of humor and narrative forms found within the collection only serve to underscore the similarities. “Across the globe, the literary frame of mind is growing more homogeneous,” Parks writes.

There’s no doubt that translated foreign literature deserves a spot in the bookcase, but perhaps we should shelve the idea of greater cultural awareness through these works.

Read more about the topic here on The New York Review of Books.

Offline Resources for Translators

As a freelance translator, you probably have both a virtual library of resources and tools as well as an actual resource library.  Most likely your virtual library is beefier because so much of a translator’s work is done on the computer.  Translation memories, glossaries, forums that help you with difficult terms, translator community forums all make freelance translation work much easier.  Online resources have the added benefit of being constantly updated and through online communities, you can get answers and advice almost in real-time.

But having paper resources available can get you through times when your Internet connection fails and reacquaint you with the tactile pleasures of flipping through a book for help rather than scrolling through yet another web page.

Your translation library should have a selection from each of the following categories: the general practice and craft of translation; translation theory and study; works devoted specifically to your specialty in both the target and source language; and comprehensive dictionaries and grammar books.

Where can you find exhaustive lists of books and articles that can facilitate your work? Online, of course!

Transpanish’s online list of translation books for the Spanish-English translation is the first place to start when considering what you’ll need for your library. This list includes not only general guides for English-Spanish translation and grammar but also more specific dictionaries for various specialties, such as finance, law, and medicine.

While many books and articles in this bibliography are specific to Bible translation, others are more general resources about translation theory.  The bibliography also includes a few works about using gender-neutral language.

Introducing Translation Studies: Theories and Applications, written by Jeremy Munday and published by Routledge is not only an introductory textbook but it also includes an extensive bibliography from which you can take notes to expand your collection.

SIL International offers the granddaddy of all bibliographies online, with over 20,000 entries in various topics both directly related to translation and ancillary to the field.  Click here for an overview of this bibliography.

Translators are researchers and information gatherers at heart, so please enjoy some of these resources to start a collection of books that will enhance your practice of the translation craft!

Translations for U.S. Immigration Done Right

Whether you are an individual applying for a family-based visa or an employee bringing over foreign-born workers, you will need some official documents translated into English for the immigration petition.  The United States Citizenship and Immigration Service (USCIS) requires that you provide a “certified translation” of important Spanish documents.  This Transpanish post talks more about what exactly a certified translation is.

The paperwork you need to fill out when petitioning for a visa for a loved one or worker can be overwhelming and seemingly endless.  But having a translation agency translate your documents from Spanish to English can take some of the pressure off. 

Here is a list of some documents USCIS may ask for that you will need to have translated:

  • Birth certificate
  • Marriage certificate
  • Divorce decree
  • Police records
  • Diplomas
  • Curriculum vitae
  • Letters of recommendation
  • Change of name documents

You will need to include a copy of the Spanish language original, the English translation, and a separate page certifying that the translation was done by someone proficient in both Spanish and English.  While you may speak some Spanish, if it’s not your native language, having a professional translation agency take care of translating these critical documents will ease your mind.  A good translation agency will be able to provide an English translation of your Spanish documents that uses accurate terminology.  And spending a little extra money for your translations will save you the stress of fiddling with document formatting.

Putting together a packet for an immigrant petition is a headache in and of itself.  By contracting out your Spanish to English translations, you can concentrate on making sure that the rest of your paperwork is perfect and accurate. Professional translators will ensure that your Spanish to English immigration translations are accurate.  They take pride in knowing that their translations will be a perfect addition to your immigration petition. Let your translation agency help you make sure that your loved one or potential employee has the best chance possible for being granted a visa.

A Client’s Guide to Making Translations Go Smoothly

When choosing a translator or translation agency to work with, you’re essentially starting a relationship with a business partner.  If your company launches itself into the international market or has constituents who don’t speak English, the quality of translations your business disseminates could make or break your business.  Below are some tips to get you started thinking about how to make your relationship with your translator more fluid and productive.

Determine Why You Need a Translation

Do you need a translation for information purposes or for publication purposes?  Have a conversation with your translator about why you need the translation: is it to sell your product abroad to millions or to inform 5 staff people in a foreign office of a policy change?  Of course, a great translator will make sure that any translation is suitable for its audience, but for-publication translations demand only the highest level of polish and accuracy while for-information translations transmit information.

Pay Attention to the Details in the Source Document

Make sure that your source document is clearly written and finalized before passing it along to your translator.  This will save both you and the translator time as she/he won’t need to contact you repeatedly for clarification of the message or wording of what you provided.  Also, be careful to send only source documents that are ready to be disseminated or published as sending draft copies will hold up translation of the document.  If there are significant changes to the source document that the translator already worked on, you might be asked to pay extra fees for the extra work. 

Keep in mind the cultural references and linguistic choices that you make in the source document, as they might not translate well into the target language.  Also, be aware of the target audience for your translation and make sure that your translator knows what you expect.  This will head off any misunderstanding that might occur if the translator wasn’t sure whether the document was meant for all of Latin America or only one country. 

Communicate, Communicate, Communicate!

Most misunderstandings between client and translator can be avoided if the client is forthcoming about the project and the translator asks questions when necessary.  It’s important to remember that some translations are more time intensive than others and that you need to communicate the details of a project ahead of time so that the translator can return quality work to you by the established deadline. 

For more tips, please read A Primer for Translation Buyers: Part One and A Primer for Translation Buyers: Part Two

A Primer for Translation Buyers: Part Two

Last week, Transpanish offered tips to understand the difference between interpretation and translation and a guide to pricing.  This week, we will focus on how to choose the best translator for your needs.

Here are some key questions to ask as you start the process of choosing a translation agency or freelance translator:

1.    Does the translator only translate into her native language?

As a general rule, translators should only translate from their non-native language and into their native language.  This is mainly because, no matter how proficient someone is in speaking and writing in a second language, there will always be nuances and phrasing that only native speakers can get right.  Of course, this isn’t a hard and fast rule, as there are translators out there who have spent so much time writing and reading in their non-native language that they are just a step away from being a native speaker. 

2.    Do I just need translation services or are there other add-ons that I will need?

If you need services such as desktop publishing, graphic design, or project management, you may want to go with a larger translation agency which can provide the highest quality for these value-added services.  If you prefer to stick with a freelance translator, make sure that the translator has extensive experience in these additional services.

3.    Does the agency or translator have glowing recommendations?

Ask for references from the agency or translator and check into them.  Ask what their experience was like, the quality of the work, and if they’d recommend the service to others.

4.    Do you want someone local for face-to-face meetings?

If you think it’s important to have face-to-face time with your agency or freelancer, your choices will be much more limited.  But if you’re willing to work with someone available via email, chat, and phone, you can choose the best freelancer or agency independent of their location.

5.    Are you willing to pay for quality?

There is a big difference between economical translation services and those that are downright cheap.  Be wary of bargain basement translations, as this might be a sign that the freelancer or agency doesn’t provide the highest quality translations.  On the other hand, just because a translator has low prices doesn’t mean that they will give you a shoddy translation.  It may just mean that they are starting out and don’t have the years of experience that allow them to command higher prices.

Just as with any other service, you will need to shop around, ask questions, and go with your gut.  If you choose wrong the first time and end up unhappy with the service, there are thousands of high-quality, well-priced agencies and freelancers that would be thrilled to have your business.

A Primer for Translation Buyers: Part One

As a potential translation buyer, you have probably already decided that you need some of your materials translated into one or more foreign languages.  Your company may also do business internationally so you need correspondence or business plans translated for your partners and clients abroad.  This two-part article will guide you through the nuts and bolts of working with translators so that you end up with the best finished product possible.

Interpretation vs. Translation

Most laypeople use the words interpretation and translation interchangeably when in fact they are very different and practitioners of each use different skill-sets.  Of course, both interpretation and translation deal with language, but the medium of the former is the spoken word and the latter the written word. 

Translators work from a written document in the source language to render a document in the target languageInterpreters provide real-time translation of the spoken word, either over the phone, in large meetings or conferences, or in small-group settings.

Your company may need both translation and interpretation services, but don’t assume that your translator will be able to provide both for you.  This is because of the different skill-sets each service requires.  Great translators are exceptionally adept with the written word and interpreters with the spoken word.  While some translators also work as interpreters, this isn’t always the case.  Furthermore, you may be working remotely with a translator and in many instances, you’ll need an interpreter to work with you onsite. 

For an excellent description of the differences between translation and interpretation, follow this link to a post on the Brave New World blog.

Understanding Pricing

Your translation agency or independent translator should always provide you with a price quote before beginning the project. 

There are a few factors that will determine how much your translation will cost.  First, the length of the document and number of words is taken into account.  Translators can quote a price based on number of words/length of documents in three ways:

  • Number of words in source document
  • Number of words in final translated document (especially if the words in the source document cannot be counted, as in hard copy or scanned documents)
  • Number of pages in the source document

Other pricing considerations include:

  • The complexity or technical nature of the document (i.e. expect to pay more for a legal contract than a brochure describing services).
  • Value-added services such as Desktop Publishing.
  • Turn-around time (you will be charged a flat fee or a percentage of the base quote if you request a rush translation).

Transpanish’s next blog post will offer you tips on choosing the best translator.

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